Communication, strong and clear communication is the key to building strong relationships with other people. That is what I read. If we don't have that, what then?
I'm tired of being told about something by Person A and then Person B said something totally different about the same matter. For example the other day the duty report came in and as usual I ask around for the duty payment. All that was left was 2 duty payment from one courier. Both amount are below RM100.00 but still need the information, I do not want to pay for it in behalf first and then found out the shipper was supposed to be paying for it. So this 2 duty I asked the courier about it and he told me that Bet told him to just deliver because one duty will be charged into their duty account and the other one the shipper will be paying for it. I was fine with the shipper paying but the duty charge into the duty account I was sure was not true since the company do not have a duty account. So naturally I asked Bet to confirm whether true or not and she was so surprised to hear me say it. She said she never said anything like that before and how could she since she was on leave on the day the package was delivered. Well, I asked the courier again which is true and he insisted that he was told to just deliver and that he had written on his delivery sheet that was what Bet said.
What am I supposed to do then? Which is which? Strong communication or miscommunication? I'm tired of this.
I'm tired of being told about something by Person A and then Person B said something totally different about the same matter. For example the other day the duty report came in and as usual I ask around for the duty payment. All that was left was 2 duty payment from one courier. Both amount are below RM100.00 but still need the information, I do not want to pay for it in behalf first and then found out the shipper was supposed to be paying for it. So this 2 duty I asked the courier about it and he told me that Bet told him to just deliver because one duty will be charged into their duty account and the other one the shipper will be paying for it. I was fine with the shipper paying but the duty charge into the duty account I was sure was not true since the company do not have a duty account. So naturally I asked Bet to confirm whether true or not and she was so surprised to hear me say it. She said she never said anything like that before and how could she since she was on leave on the day the package was delivered. Well, I asked the courier again which is true and he insisted that he was told to just deliver and that he had written on his delivery sheet that was what Bet said.
What am I supposed to do then? Which is which? Strong communication or miscommunication? I'm tired of this.
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